Assistant creation
A company creates its AI assistant and defines the working scenario.
Case · AI assistant platform
AI assistant platform for websites
Create, train, test, and connect website AI assistants from one web interface
Use case
Website customer service
Outcome
Self-service creation and management
of AI assistants
Solution
Web platform, knowledge base, AI model,
context retrieval, and website widget
Project status: working web platform
The complete workflow covers assistant creation, company knowledge, response testing, and website widget connection.
Challenge
A company needs a website AI assistant that answers visitors using the company's own information rather than generic model knowledge.
Updating the knowledge base, testing responses, and publishing the assistant should not require a separate development cycle each time.
What was built
One interface for the complete workflow
Company knowledge
Company materials are added to the platform and used as context for responses.
Response testing
Teams can test answers before publication and verify how the assistant uses company knowledge.
Website widget
Once tested, the assistant is connected to the website and becomes available to visitors.
User workflow
- Create an AI assistant in the web interface
- Add company materials and knowledge
- Test responses before publication
- Connect the ready website widget
- Update knowledge and retest responses as company information changes
What the company receives
- 24/7 responses based on company materials
- One workspace for assistants and knowledge
- Knowledge updates without rebuilding the website
- Response testing before changes go live
- A ready-to-connect website widget
Solution architecture
A visitor request is sent from the website widget to the platform backend. The system retrieves relevant context from the knowledge base, provides that context to the language model, and returns the generated response to the website interface.
Company knowledge is separated from the website presentation layer, so information can be managed centrally and reused across assistants.
Result
The working platform brings assistant creation, knowledge management, response testing, and website widget deployment into one workflow.
A company can move from initial setup to a working website AI assistant without building a separate solution from scratch.
Need an AI assistant for your website?
Start with a focused website assistant scenario and connect it to your existing website.