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AI automation · Minsk and across Belarus

AI Business Process Automation

Show us a manual business process. We identify what AI should handle, what conventional automation can solve and which systems need to be connected.

In short

We start with process assessment. For a suitable task, we build a first working AI prototype, validate the scenario and then define the production implementation scope.

  • sales and lead processing;
  • customer service;
  • documents, RAG and company knowledge;
  • CRM, ERP/1C and APIs;
  • repetitive employee operations.
What we automate

Specific work—not “AI in general”

Sales

Incoming inquiries, lead qualification, response preparation, CRM data capture and manager assistance.

Customer service

Routine answers, knowledge-based AI assistance, inquiry routing and structured handoff to employees.

Documents

Extraction, classification, reporting, search and controlled use of company knowledge.

Internal operations

Recurring actions, reporting, notifications, cross-system data collection and synchronization.

Marketing

Content preparation, marketing data processing, inquiry analysis and routine communication workflows.

Delivery process

Assessment → prototype → integration → production

1. Map the process

We document employee actions, systems, incoming data, constraints and the required outcome.

2. Find automation points

We decide where AI fits, where ordinary automation is enough, which APIs are needed and where human control remains.

3. Build a prototype

For a suitable scenario, we create a minimal working automation and validate it against the actual workflow.

4. Scale to production

We add reliability, security, monitoring, permissions, integrations and agreed support.

First-stage outcome

What you receive

  • a mapped business process;
  • an automation map;
  • a working prototype for a suitable task;
  • clarity on what can be automated;
  • clarity on where human control must remain;
  • production implementation recommendations;
  • a scope for the next development stage.

We do not promise a complete production product in one session. Production scope depends on data, integrations, security and operating requirements.

Next step

What happens after the prototype

If the prototype validates the hypothesis, we define the production scope: integrations, security, monitoring, permissions, quality controls and ongoing support.

Integrations

Connect AI to the systems your business already uses

CRM and ERP

CRM, ERP/1C and other corporate systems when an appropriate API or approved integration method is available.

Websites and messaging

Websites, Telegram and other channels that are part of the actual customer or internal workflow.

Work tools

Google Workspace, Notion, spreadsheets, analytics systems and other SaaS platforms through available APIs.

Platform examples

HubSpot, Salesforce, Notion, Google Sheets and other systems. These mentions do not imply an official partnership with AI24Solutions.

Architecture

Technology and security follow the process requirements

We select the technical stack after understanding the workflow, data, integrations and operating requirements.

Technology

Technology follows the problem

We use Python, REST APIs, webhooks, AI models, RAG, vector search, databases and low-code tools where they genuinely simplify and accelerate implementation.

Python · REST API / JSON · Webhooks · LLM · RAG · Vector Search · PostgreSQL / pgvector · Cloudflare · Make / Zapier where appropriate · custom backend integrations.

Security

Business data stays under defined controls

We design access controls, data separation, data minimization and rules for external AI/API providers. Production integrations are built around the actual process and infrastructure requirements.

Calculated scenarios

What a measurable workflow looks like

These calculation examples show the manual workload before implementation and are not reported results of a specific client.

≈147 hours

80 inquiries per day × 5 minutes of initial handling × 22 working days.

≈73 hours

25 documents per day × 8 minutes to extract and move data × 22 working days.

88 hours

40 cross-system actions per day × 6 minutes × 22 working days.

After launch

We can remain your external AI team

We monitor implemented solutions, develop workflows, connect new data sources and identify the next processes worth automating.

Control

Logs, errors, stability and answer quality.

Development

New scenarios, actions and integrations.

AI capabilities

New models and tools only where they provide practical value.

Team

Support for employees using the implemented system.

FAQ

Frequently asked questions about AI automation

Can every process be automated?

No. We first assess repeatability, data quality, integration access, risk and where human decisions remain necessary.

Can we start with one small task?

Yes. A bounded first scenario is usually the safest way to validate the hypothesis before broader production work.

Can you connect our CRM, ERP or internal system?

Yes, when an API or another approved technical integration method is available and the required permissions can be provided.

How is pricing determined?

After assessing the process, data, integrations and production requirements. We then define the first implementation scope and prepare a commercial proposal.

Start with a process assessment

Show us the manual steps, systems involved and the outcome you need. We will define a realistic first implementation stage.