AI assistants
Customer and employee assistance, knowledge access, lead qualification, CRM updates and human escalation.
We design and implement AI assistants, AI agents, chatbots, corporate knowledge search and process automation integrated with CRM, websites, Telegram, Viber and internal systems.
AI24Solutions helps businesses in Belarus move from process and data assessment to a production-ready AI solution: validate the use case, build a pilot, integrate it with working systems and verify quality before launch.
Customer and employee assistance, knowledge access, lead qualification, CRM updates and human escalation.
Controlled multi-step actions using business rules, APIs and explicit checkpoints.
Sales, support, booking, forms and notifications with AI only where it is justified.
Define the process, users, data, constraints and success criteria.
Define AI boundaries, integrations, permissions and human checkpoints.
Build the smallest useful workflow and test representative data and failure cases.
Connect CRM, websites, Telegram, Viber, APIs and knowledge sources.
Verify workflows, answer quality, restrictions, safety and observability.
Hand over the production solution, documentation and agreed support process.
If deterministic automation is better, we identify that before development.
Restrictions, tests, logs, evaluation and human handoff for critical actions.
APIs, permissions, data, deployment, monitoring and future development are part of the architecture.
Yes. A focused process with clear inputs and measurable outcomes is usually the right first step.
Yes, when the CRM exposes an appropriate API or another agreed integration method.
Yes. The workflow, integrations and need for AI depend on the business use case and channel requirements.
Yes. We can design controlled search across corporate knowledge with source-access rules.
Describe the process, users, systems and desired outcome. We will define a realistic first implementation stage.